F.A.Q

Frequently Asked Questions

What's the difference between tours ?

New Beginnings "The Baby Tour:"

This is a half-day tour. You'll be picked up at your hotel at 7:45 and dropped back off around 12:30 pm. The group size is very small, ensuring a very intimate experience - only four people. You will spend this time bathing and walking with two adult elephants and our two-year old baby, Kit. The trek is 2.5 kilometers roundtrip. A delicious lunch is included. This is one of our most popular tours - so you are encouraged to book as early as possible.


Into the Wild

This is a half-day tour. Pickup time is 9:15 am, at your hotel, and drop-off is around 2:15 pm. The tour is limited to six people. You will spend around 3 hours walking in the jungle alongside two adult elephants. This tour is approximately 4 kilometers roundtrip. Lunch follows at MandaLao. This tour is for those looking for a healthy dose of exercise.


Therapeutic Trek

This is a half-day tour and a much easier trek then the "Into the Wild." Pickup time will either be 8:30 am or 9:15 am, depending on availability, drop off is around 1:15 pm or 1:45 pm. The tour is limited to eight people, and the two enchanting elephants who you will be joining on their walk. This tour is 2.5 kilometers roundtrip and takes you through the jungle and local Lao rice fields. You'll wrap up your tour with a Lao lunch at MandaLao.


In the Heart of Elephants:

This is our full-day excursion. You will be picked up at 8:30 am or 9:15 am, depending on availability, and dropped off around 3:45 pm or 4:30 pm. This tour may go out together with the half-day "Therapeutic Trek," In such cases the group size will be up to 8 people for the first half of the day. Then, the “Therapeutic Trek” guests head back to MandaLao and a maximum of only four people will continue for the second half of the day. You will spend your day trekking (5 kilometers round trip) with two adult elephants through the jungle. Lunch will be served Lao style in the forest just before visiting the beautiful Tad Kuang Song waterfall.


Free Walk

Our very newest addition, this is a half-day afternoon program. Pickup time is12:30 pm - or you can arrange to add this on to one of our other half-day tours. This trek is limited to six people. The focus of this tour is to trek through the jungle and find and observe the elephants in their most natural state - in the wild - wandering to and from as they wish. Trip duration and length is dependent on where the elephants may be feeding that day, but you can expect to hike 5 to 7 kilometers roundtrip and then return to your hotel around 5:00pm. This can be a demanding hike.

How far is Mandalao from Luang Prabang?

We are located approximately 20 kilometers from Luang Prabang city center. The drive takes about 30 minutes.

What should I bring?

Trekking with elephants through the jungle can be a messy endeavor. We recommend wearing clothes that you don't mind getting wet and muddy. Also, a hat can help in the tropical sun and heat.

What is provided?

We provide optional footwear/boots for guests designed specifically for muddy and slippery conditions.
Ponchos and umbrellas are available if it's raining.
Guests are provided with water, sunscreen and bug spray, if requested.
Lunch is included on select tours.

What if it is raining?

The jungles of Southeast Asia are synonymous with rain, so our tours run rain and shine. Rain ponchos and umbrellas are available!

How do I book a tour?

You can easily send us a booking request on the "Contact Us" page of our website www.mandalaotours.com. If you prefer to email us directly we can be reached at info.mandalao@gmail.com.

If you are in town, you can visit us directly at our office in downtown Luang Prabang and book your tour there. You can find us here : Link Google Map.

We are unable to process any payments online at this time. Because of this we will reserve any requested tours and ask for payment in person either at our office or camp during your visit.

How can I pay?

We accept Visa and Mastercard both at our office and camp.
You can pay in either USD or in local Lao Kip.

Can MandaLao accommodate dietary restrictions?

Our staff is professionally trained to accommodate guests with food allergies and eating preferences.
Please advise us before the day of your tour so we can make proper arrangements.

Can we bring our children?

Absolutely, but parents should be aware that the tours do require between three to five kilometers of trekking.
For young children we recommend our half-day tours -- either the "New Beginnings" or "Therapeutic Trek."
Please be advised refunds will not be given if children are unable to complete the tour.

Is the trekking difficult?

Our "Into the Wild" and "Free Walk" tours require guests to be in excellent shape.
While the rest of our tours are moderately difficult, with little to no elevation gain, it can still be tiring walking in the heat.
The trails can be very muddy and slippery, especially during the rainy season (June-September)

Have some more questions?

Contact Us